The client agreed to give us their cargo only under the condition that the boxes would not be in contact with the walls of the container. Our logisticians believe there are no tasks that cannot be completed, only those that require more time. We placed another product on the sides to fulfill this requirement, leaving space on top.
This resulted in a successful delivery, and the client was satisfied with our service.
We welcome our clients' complex and unique requests and will do our best to fulfill their wishes.
Pain: Unexpected refusal of the supplier to deliver the machine from China and lack of experience in customs clearance. What to do if the supplier refused to deliver?
Solution: DiFFreight provided detailed consultation, took over the organization of transportation and customs clearance, ensuring a successful delivery without stress for the client.
Pain: The cargo was delayed in the warehouse in China for a month due to late shipment, which created a risk to the delivery time. How to solve the delay of the cargo, which was in the warehouse in China for a month?
Solution: DiFFreight offered a solution in the form of air freight at sea rates, which allowed to deliver the cargo quickly and at a favorable price.
Pain: The need to find a reliable carrier that responds quickly to requests, processes payments promptly, and provides safe delivery at a favorable price. How to ensure fast and safe delivery of an order from China at the best price?
Solution: DiFFreight offers fast communication with customers, uninterrupted service even in the absence of a manager, efficient payment processing, and delivery at an affordable price, which makes the cooperation process hassle-free and comfortable for customers.
"How not to worry about the cargo for five years in a row?"
Pain: The client had doubts about choosing a delivery company and was worried whether everything would be fine with the first order. Also, perhaps there were problems with the delivery of goods from China in the past, so he decided to test air delivery for a quick result.
Solution: DiFFreight provided fast and reliable air delivery, which strengthened the client's trust. All processes were organized clearly, and the client received the goods on time. In addition, after watching video reviews on YouTube, he was finally convinced of our reliability and decided to work with us in the future.
You want to buy goods in China, but you don’t know: where to start, how to find a trusted supplier, which delivery method to choose, how to fill out documents, what is needed for customs clearance in Ukraine. A mistake at any stage can cost you weeks of delay and thousands of dollars in losses.
They promise 25 days of delivery, but in fact the cargo arrives in 40. The reason is delays in Chinese warehouses, queues at customs, and reloading at transit points. Such situations are especially critical if the goods are needed for the launch of sales or for the season.
You agreed on the price, but when the cargo is already on the way, an "extra charge" appears for additional weight, paid storage, delivery to a consolidation warehouse, or customs nuances. This breaks your budget and reduces the margin of purchase.
By choosing the cheapest delivery, you can get into a situation where the cargo is declared incorrectly. As a result, there will be a delay at Ukrainian or Chinese customs, and in the worst case, confiscation. The reason is simple: the carrier saved on registration and did not understand the goods.
Reality: cargo may arrive damaged or not reach you at all. Often, no one takes responsibility - neither the carrier nor the supplier. You lose money, reputation and customers.
You don't receive up-to-date information: has the product already been shipped, is it still at the factory, in a warehouse in China, or is it just being prepared for shipment? To find out the status, you have to make dozens of calls and write messages in different messengers.
When you are just starting to cooperate with China, many questions arise. We will provide you with advice: we will explain what the cost is, what delivery options are, what to pay attention to in order to avoid risks, and we will help you choose the best cooperation option.
We don't shorten deadlines for the sake of attractiveness or lengthen them for safety. We specify realistic deadlines - because our processes are already well-developed down to the smallest detail and work like a Swiss watch.
We automatically notify you of the status of your shipment, or provide up-to-date information upon your request.
When you contact us to calculate the shipping cost, we ask for accurate information about the product (weight, volume, price) and based on this we calculate the preliminary cost. We fix the final price only after the product arrives at our warehouse in China, where all parameters are checked. If the information you provided is confirmed, the shipping cost remains unchanged.
We officially declare all cargo, so there are no problems with customs clearance. However, unfortunately, we do not work with such categories of goods as weapons, food, medical drugs, and products of famous world brands.
We guarantee complete confidentiality - we do not share any information about either suppliers or customers. Even if someone asks about any of our partners, we will politely but firmly refuse to provide any data.
We insure cargo from the moment it arrives at our warehouse in China until it arrives in Ukraine. Thanks to our own warehouses and team in both Ukraine and China, we work according to well-established business processes and fully control the safety of the cargo. If even minor damage occurs, we will fully compensate for the losses and provide a discount.
We carefully plan all shipments: the cargo is consolidated in our specialized warehouses, packed into our own consoles and sent to the destination. The dismantling of imported consoles takes place in Poland. Thanks to a regular schedule of shipments, we provide optimized logistics solutions and reliable delivery from China.
Cargo delivery from China to Ukraine is not new but it is a profitable direction. In 2024, imports increased by 35%. Chinese suppliers still maintain leadership, surpassing other countries. If the quality and price are satisfactory, questions about delivery arise. How will the order arrive, what is important during customs clearance, and how much does delivery cost? A detailed article from DiFFreight’s international logistics experts will answer frequently asked questions.
Two main methods available to our clients are air transport (via Warsaw) and sea transport. Let's talk in detail about each type.
Estimated delivery time is about 20-24 days. Air transport is suitable for all types of cargo, including fragile goods. In current conditions, air cargo from China goes through the EU. The airplane arrives at Warsaw Airport, and after customs clearance, the goods are delivered to the Ukrainian border by road transport.
Advantages of air transport:
The first downside of air transport is limited cargo capacity. The second is special requirements for labeling and packaging. Some parcels cannot even be delivered by air. The third significant downside is the high cost.
This method involves transportation across seas and oceans. Although it takes longer (about 65-75 days), it is significantly cheaper than air delivery. The goods are sent on container ships, tankers, bulk carriers, and specialized vessels for transporting cars or specific types of cargo. The goods are delivered to the port of Gdansk, where customs clearance is completed.
To summarize the advantages of sea transport for clients:
The main downsides are the long delivery times and dependence on weather conditions. The sea is unpredictable, so the exact arrival date cannot be calculated. After the goods arrive at the port, intermodal transport needs to be organized to the recipient.
DiFFreight offers turnkey transportation — we take care of all the organization and logistics tasks. You won’t have to deal with finding suppliers, vessels, or document processing.
What’s included in the service:
To order the service, submit a request on the DiFFreight website.
We have extensive experience in various transportation types, so we always choose the optimal route for our clients.
Your order arrives at the DiFFreight warehouse. An inspection of the goods in China can be conducted there to check if they matches the stated requirements. Warehouse staff check accompanying documents, the quality of the packaging and prepare the goods for shipment.
We offer sea and air delivery.
Sea Delivery:
There are two options:
DiFFreight employees ensure that your loading requirements are met. After the final inspection and paperwork, the container is sealed. It is then loaded onto the ship and heads for Polish ports.
International shipments from China undergo customs clearance in the EU (in consolidated form). Afterward, they are transported by road to the Ukrainian border. Each batch undergoes customs control and enters the destination country. The sea method is the cheapest one from China to Ukraine.
Air Delivery:
Most often, this is the transportation of consolidated cargo from China to Ukraine. The cargo is sent to Foshan Airport and then loaded onto a plane. The plane flies to Hong Kong and then arrives in Warsaw/Frankfurt. After European customs clearance, the cargo is transported (by road) to the Ukrainian border. The final step is customs clearance, which includes the payment of duties and taxes. Afterward, the goods are delivered either to a warehouse or directly to the door, depending on the agreement.
Products | Delivery price per 1 kg / Non-branded |
Clothing | from $7.5 |
Footwear | from $7.5 |
Children's toys | from $7.5 |
Textiles | from $7.5 |
Jewelry & accessories | from $7.5 |
Auto parts, tools | from $7.5 |
Electronics (without batteries) | from $7.5 |
Batteries and devices with batteries/accumulators | from $8.5 |
Spare parts for smartphones | from $8.5 |
Products | Delivery price per M³ |
Plumbing equipment | from $190 |
Building materials | from $190 |
Electrical equipment, tools | from $190 |
Electronics (without batteries) | from $190 |
Batteries and battery-powered goods | from $200 |
Furniture | from $190 |
Bulk shipments from China must be delivered safely and quickly – these are the two main priorities for logistics companies. During transportation, the following risk factors are considered:
All links in the logistics chain must work together. This is the main task of international transportation companies. DiFFreight will ensure the safety of your cargo so the client receives it on time, intact, and without disputes with the insurance company.
What challenges do customers face when delivering Chinese goods:
At DiFFreight, you will receive an accurate calculation of the cost and delivery time for direct shipment from China right at the application stage. Additional inspection services will help ensure that the goods are sent in proper condition from the warehouse. Our 24/7 support ensures that clients do not worry about their cargo. We will help arrange the proper insurance to cover force majeure situations. DiFFreight logistics services offer high-quality service.
In response to market demand, our company handles wholesale deliveries of goods from China via various modes of transport along optimally planned routes with a well-scheduled plan at each stage. We deliver mainly consumer goods, including:
With DiFFreight’s services, you can choose from large cargo shipments from China to Ukraine in full containers and consolidated shipments of small batches of goods on a single transport vehicle, which significantly reduces logistics costs.
How much will transportation services cost? There are two ways to find out:
The company will calculate the cost of different types of transportation to choose the optimal option.
DiFFreight also offers customs brokerage services. We will handle the correct preparation of necessary documents, calculate duties, and fill out declarations.
What Customs Brokers Do:
The duty payment process is crucial. If the client is charged the wrong amount or suspected of attempting fraud (even unintentionally), the goods will not be allowed into the country. There are many nuances, so we recommend seeking the services of DiFFreight’s customs brokers.
Benefits of DiFFreight | Description | How it helps customers |
---|---|---|
Great experience | We are engaged in large-scale cargo transportation from China, the USA, Ukraine and in the opposite direction. | Specialists find the best logistics solutions for your business. |
Fast and detailed consultation | Upon request, we will calculate prices and delivery times for your destination. | You can quickly choose the optimal transportation method that meets all criteria. |
Employees in China | They take on communication with suppliers. | The client does not need to fly to China to organize delivery and check the cargo. |
Favorable delivery conditions | Competitive prices for air and sea shipping from China. | You will be able to choose the best conditions for growing your business. |
Additional services | Supplier search, production and goods inspection at the warehouse, and customs brokerage clearance. | Delegating tasks to DiFFreight frees clients from dealing with invoices, delivery notes, and declarations. |
Container delivery from China and consolidated air shipping are two popular methods. Choose to work with professionals.
DiFFreight has been providing reliable delivery from China since 2020 for more than 1,500 clients from Ukraine — we know how to avoid risks and make logistics transparent.
We guarantee optimal route selection, fixed logistics costs, and support at all stages. We’ll inspect the cargo at the warehouse, prepare it for customs clearance, and arrange insurance. We’ll deliver your goods to any city in Ukraine (Kyiv, Kharkiv, Dnipro, Odesa). Focus solely on growing your business — leave the logistics to us! You can also check out Google reviews at the link below:
Depending on the Client's desired delivery timelines, we offer ocean and air freight services.
We offer LCL (Less-than-Container Load) shipments to optimize container usage and reduce transportation costs for our Clients.
In order to give our customers the most precise shipping cost, we require comprehensive details about the type of goods, their volume, dimensions, and quantity. Once we have this information, our specialist can provide an accurate price quote within 1-2 hours.
Typically between 20 and 70 days, depending on the chosen transport method (air, sea, or land). Air is the fastest, while sea is the most cost-effective.
Yes, we offer a comprehensive solution: from product sourcing to delivery in Ukraine, including customs clearance and final delivery to your warehouse or address.
Typically, you’ll need an invoice, packing list, supplier contract (if applicable), certificates of conformity (if needed), and a customs declaration. We assist in preparing the entire documentation package.
DiFFreight is a leader in international logistics with over 1,500 satisfied clients, to whom we have been providing reliable cargo delivery services from China to Ukraine for over 5 years. We know this direction from A to Z, providing full support: from product selection and procurement to customs clearance and turnkey delivery.