How to protect your rights when transporting cargo

Logistics is a critical part of almost every successful business. However, problems in this sector can have a significant impact on a company's operations. How can you protect your rights and resolve logistical difficulties?

1. Enter into clear contracts

The first and most important step is to conclude clear contracts for the provision of logistics services. Define all the details, such as delivery times, liability for damages and responsibilities of the parties. This will provide a clear basis for resolving disputes.

2. Keep track of deadlines

Keep track of delivery dates and other promised deadlines. If the logistics partner fails to comply with the agreement, you need to intervene immediately and demand an explanation. Time is a key factor in logistics, and any delay in the schedule can lead to serious problems and losses for the business.

But don't forget about force majeure. For example, no one could have predicted the Houthi attacks in the Red Sea or the strikes on Ukraine's borders. And this delayed thousands of cargoes.

3. Use cargo tracking technologies

Modern technology allows you to track the movement of goods in real time. Use tracking and monitoring systems to have full control over your cargo. This will not only help you in case of problems, but also provide transparency in the entire transport logistics.

Cargo tracking allows you to control the transportation process

By the way, logistics company DiFFreight has launched a Telegram bot that allows customers to track the movement of their cargo 24/7.

4. Cargo insurance

This is one of the most effective ways to protect your rights. Sign an insurance contract that covers possible loss or damage to the goods during transport. Now, in the event of unforeseen situations, you will save money and be able to order the cargo for transportation again.

5. Have a clear action plan

Identify possible risks and develop strategies for dealing with specific situations. Being prepared to intervene will allow you to solve problems effectively and quickly. Having a plan B never hurt anyone.

6. Learn the law

The Law of Ukraine on Insurance

Understanding Ukrainian legislation is an important element in effectively protecting your rights in the event of a logistics problem. Below are some key aspects to consider.

• The Law on Logistics and Transport. Defines the rules of transportation, liability of the parties and the procedure for concluding contracts.
• The Law of Ukraine "On Customs of Ukraine" contains the main provisions on customs control, obligations of foreign economic operators and customs clearance.
• Familiarise yourself with the Commercial Code of Ukraine and the Law of Ukraine "On Collective Bargaining Agreements and Contracts". These documents contain rules relating to the conclusion, execution and resolution of disputes in contractual relations.
• Ukraine has laws regulating the insurance industry, including cargo and transport insurance. Compare different types of insurance and choose the one that best suits your needs.

Logistics is not only about delivering goods, but also about protecting your business from potential risks. DiFFreight will take care of the organisation of cargo transportation at fixed prices and terms, please contact us.