Buying goods on Alibaba

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ALIBABA PRODUCT PURCHASE SERVICE

  • Do you want the process of purchasing products from Alibaba to be easy and stress-free? That's why at DiFFreight we guarantee you a full range of Alibaba purchase services, so that you can calmly focus on your business.
  • It is important to us that the entire process is as convenient as possible for you. Just provide a link to the product you are interested in, and we will take care of all the difficulties: negotiations with manufacturers, price reduction, order processing and payment in China. We take into account your unique needs and guarantee a high standard of service. No need to waste time on technical details and agreeing on terms - we will do it for you.

Why you should choose DiFFreight to buy goods from Alibaba

Icon Product inspection

We also inspect the product to ensure its integrity and correct packaging.

Icon Procurement on favorable terms for you

Our buyers, who are fluent in Chinese, will expertly handle negotiations on your behalf, ensuring you get the best deals.

Icon Confidentiality of agreements

Communication at each stage of the buyout

Tariff for the service of buying goods from Alibaba

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1-click redemption
  • You fill in the table with a link to the product and a description of the characteristics;
  • The buyer starts the purchase;
  • We deliver the product to Ukraine from the supplier in the form in which it arrived;
  • The tariff does not include inspection of the product (paid separately at the client's request).
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Buying goods from Alibaba and detailed verification
  • You fill in the table with a link to the product and a description of the characteristics;
  • The buyer starts the purchase.

The product inspection includes:

  • surface inspection of defects
  • 3-5 photos of each type of product from different angles;
  • photos of the packaging box;
  • we count the quantity - if the time for counting does not exceed 6 hours, if it exceeds, you can order for an additional fee.
Pattern

Stages of buying goods from Alibaba

1 Redemption request
Redemption request

You provide information about the product you are interested in: direct link, quantity, size and color. Enter this data into the table we provide.

2 Checking the availability of goods
Checking the availability of goods

The buyer checks the availability of the goods and updates the price. If some items are not available, you either select a replacement or refuse them (the remaining funds are taken into account in the next order, or are deducted from the amount of the payment for the delivery of the goods).

3 Making a payment
Making a payment

You review the offer, pay for the goods and our services, and we get to work.

4 Warehouse inspection
Warehouse inspection

Before shipment, all goods undergo a detailed inspection at our warehouse. This includes checking quality, quantity, and compliance with order specifications. We make sure that all goods are ready for further consolidation and shipment with minimal risk to the customer.

5 Cargo consolidation
Cargo consolidation

After inspecting and confirming the quality of the goods, we proceed with cargo consolidation. This allows you to optimize cargo flows and reduce delivery costs by combining cargo from different suppliers.

6 Delivery of goods to Ukraine
Delivery of goods to Ukraine

Delivery is not included in the redemption service, the logistics tariff is calculated separately.

Order a redemption from Alibaba

Leave a request and we will definitely call you

Successful cases from DiFFreight

  • Case 1
  • Case 2
  • Case 3
  • Case 4
  • Case 5
Case
  • Direction: Purchase
  • Cargo: Samples of wireless chargers for phone holders.

Task: Purchase goods from China and verify their functionality.

The Client was ordering this product from China for the first time, so they decided to purchase samples of various wireless chargers to test them first. This would help them determine the best wireless charger and then proceed with a large batch order. However, the suppliers had a minimum order quantity of 100 pieces, while the Client only needed one sample of each type.

How we assisted the Client:

  • Our managers negotiated favorable terms with the suppliers that suited the Client's needs.
  • We also dealt with the availability of specific samples by liaising with the supplier and the Client to ensure a satisfactory outcome.
  • Upon arrival at our warehouse, we inspected the charging devices and provided the Client with a video report. We checked compatibility with Apple AirPods and MagSafe, charging speed, temperature during charging, and sound presence while charging three devices simultaneously.
  • We delivered the goods from China to Ukraine.

As a result, the Client received a turnkey service: procurement on their terms, intact and functional goods, and flawless delivery.

Case
  • Direction: Purchase and delivery
  • Cargo: Tea, tea sets, and tea ceremony utensils.

Task: Purchasing fragile goods from China and deliver them to Ukraine undamaged.

A loyal client ordered 200 units of tea ceremony utensils. Upon arrival at our warehouse, our staff discovered that most teacups were broken.

How we helped the Client:

  1. The procurement department negotiated with the supplier to replace the damaged goods.
  2. We requested more reliable packaging from the supplier to avoid any future issues.
  3. After receiving the replacement goods, we ensured they were delivered to Ukraine in perfect condition, without any damage.

Thanks to our prompt action and attention to detail, we quickly identified and resolved the issue, leaving the Client fully satisfied with our service.

Case
  • Direction: Purchase and delivery
  • Cargo: Sports clothing.

Task: Purchase goods from China and deliver them to Ukraine.

The Client ordered a batch of sports clothing. However, during the order formation, it turned out that certain items were not in stock. The Client required the complete set of goods.

How we helped the Client:

  1. Our managers negotiated with the supplier to send all items as soon as they are available.
  2. We sorted and inspected multiple shipments that arrived at the warehouse to ensure their integrity. We also sent the Client a video report. 
  3. We delivered all the goods to the Client.

DiFFreight not only assists in purchasing and delivering goods but also solves problems that arise during the ordering process.

Case
  • Direction: Purchase and delivery
  • Cargo: Glassware.

Task: Purchase fragile goods from China and safely deliver to Ukraine.

Glassware is fragile and challenging to transport. Our warehouse staff noticed that the supplier's packaging was insufficient to protect the glassware during international shipping.

How we helped the Client:

  1. We better packaged the glassware and secured the cargo with bubble wrap.
  2. We delivered the glassware to Ukraine intact and undamaged.

Our responsibility is not only to purchase and deliver goods but also to guarantee their safety during transit. Our goal is to satisfy the Client with the quality and appearance of their order.

Case
  • Direction: Purchase
  • Cargo: Knives.

Task: Purchase goods from China and deliver them to Ukraine.

The Client requested that the knives they purchased should have a branded logo. While negotiating with the supplier, we learned that the logo would be missing on only one of the knives. Our Client agreed to this and went ahead with the purchase. However, when all the goods arrived at the warehouse, we discovered none of the knives had the logo.

How we helped the Client:

  1. We examined the cargo and discovered that the goods did not meet the specifications that were agreed upon. 
  2. We returned the knives to the supplier, so they added the logo. 
  3. Once we received the knives with the logo, we delivered them to the Client per their initial request. 
  4. Finally, we delivered the goods from China to Ukraine. 

At DiFFreight, we are committed to ensuring that our Clients always receive the exact product they have ordered, which gives them high confidence.

Video reviews from our regular customers
Delivery from China to Ukraine Delivery from China to Ukraine
Delivery of mats for sports from China Delivery of mats for sports from China
Why is the delivery delayed? | Let's talk. Logistics Why is the delivery delayed? | Let's talk. Logistics
DIFFREIGHT REDEMPTION TEAM FROM ALIBABA
Mukienko Yana
Mukienko Yana
Bayer
Tkacheva Anastasiia
Tkacheva Anastasiia
Bayer
Daria Bitlian
Daria Bitlian
Head of Purchasing Department from China
Nadiia Pyvovarenko
Nadiia Pyvovarenko
Logistician of the Procurement Department
Dengwenyi
Dengwenyi
Coordinator of Chinese infrastructure

Purchasing from Alibaba from DiFFreight company

The world’s largest Chinese wholesale marketplace provides entrepreneurs with access to millions of products directly from manufacturers. The marketplace features items from a wide variety of categories: household appliances, textiles, cosmetics, jewelry, toys, construction materials, car accessories, electrical equipment, etc. Here, both large wholesale deals for the supply of complex equipment, chemicals, metals and small batches of consumer goods can be concluded.

Therefore, purchasing goods from Alibaba and delivering them to Ukraine is a great opportunity for businesses to grow to a new level. On the other hand, interaction with this platform may be complicated due to language barriers, customs procedures, and so on.

Why choose Alibaba for ordering goods

Buyers from over 200 countries visit the marketplace in search of the right product. Each year, the platform’s popularity continues to grow. If we consider its advantages in more detail, the following aspects stand out:

Parameter Description
Range of Products A huge range of products, represented by both everyday goods and industrial equipment
Direct Deliveries from Manufacturers Direct deliveries from manufacturers, which determines the purchase of goods from Alibaba at affordable prices
Competition Among Sellers

High competition among sellers, thanks to which the buyer can Procurement of Goods in China on favorable terms

How DiFFreight handles purchasing from Alibaba

Many Ukrainian entrepreneurs ask how to order from Alibaba to Ukraine. We offer a full range of services from sourcing to inspection. If you know exactly what kind of product you need from Alibaba, we can act as a link between you and the seller who listed the product on the platform. The purchasing process follows this scenario:

  • Our buyers calculate the order cost and purchase expenses (available in basic and maxi tariffs), followed by shipment to our warehouse in China.
  • You can purchase the goods directly through us — the purchase will be made within 24, 36, or 48 hours (depending on the selected tariff) after the invoice is paid.
  • After purchasing from Alibaba, the goods are delivered to our warehouse within 3–5 days, where an additional inspection in China according to your specified criteria.
  • To ship goods directly to Ukraine, consolidation may be carried out to optimize transportation costs.
  • We handle all necessary brokerage operations even before the goods enter Ukraine, considering all potential risks.

How much does it cost to ship goods from Alibaba to Ukraine

In general, the delivery price from Alibaba is calculated individually for each order, as it varies significantly depending on several factors:

  • product characteristics (volume, value, quantity, product names, batch dimensions, weight);
  • selected route;
  • the need for transshipment and warehouse consolidation services;
  • non-standard cargo by size or shape;
  • requirement for specialized transport;
  • the need for special storage conditions;
  • provision of additional services such as inspection, packaging, insurance;
  • customs duties, potential excise payments, etc.;
  • method of transport. 

At DiFFreight, cargo is delivered from China to Ukraine either by sea to Gdańsk or by air to Warsaw. The first option is significantly cheaper, while the second is much faster.

Comprehensive purchasing services from Alibaba by DiFFreight

Alibaba is a wholesale trading marketplace, but it features not only manufacturers but also trading companies that resell products. Therefore, our main task is to offer comprehensive services such as sourcing suppliers in China followed by purchasing, purchasing with delivery to Ukraine, or sourcing, purchasing, and delivery. This is handled by our specialists who are fluent in Chinese, which greatly simplifies communication and relationship-building.

For businesses of all sizes, this is an opportunity to delegate the responsibility of complex international logistics to a professional provider. As a result, financial and time resources are optimized and can be directed toward developing new areas, improving service levels, and growing brand awareness.

Purchasing and shipping from Alibaba – trust your goods to DiFFreight professionals

By trusting the delivery of goods from Alibaba to Ukraine to the professionals at DiFFreight, each of our clients receives:

  • The ability to establish quality communication with the supplier, as our specialists speak their native language.
  • A quality guarantee for delivered goods, which are checked for matching product names, quantities, and absence of defects.
  • Reliability and a responsible approach to each order.
  • 24/7 customer support with prompt resolution of arising issues.
  • A loyal pricing policy with affordable service costs.

Fill out the contact form on the website to receive professional logistics services from DiFFreight.

FAQ

How is the delivery of goods from Alibaba carried out?

We perform both sea and air freight from China. The first option is significantly cheaper and allows for transporting large shipments and oversized items. The second is much faster but also more expensive.

Is there a risk of dealing with a scammer on this platform?

Although moderators check suppliers, the risk is still quite high. Therefore, before making your first purchase, you should order an inspection of the goods from DiFFreight.

How do I place an order for purchasing goods from Alibaba?

Simply fill out a form in which you need to provide links to the products, their quantity, key characteristics, and price. Also, note that purchasing from Alibaba is not included in the mini and basic tariffs.

Does DiFFreight handle customs clearance at the border?

Of course, we provide the services of qualified customs brokers who will handle the customs clearance of your goods in accordance with Ukrainian legislation.