DiFFreight Blog Boost Sales and Customer Satisfaction with Value-Added Services

Boost Sales and Customer Satisfaction with Value-Added Services

Boost Sales and Customer Satisfaction with Value-Added Services

Logistics is playing an increasingly crucial role in the success of any business. Value-Added Services are a valuable tool that can not only enhance your supply chains but also significantly expand your capabilities. Today, we'll explore what they are and what services our international logistics company offers.

Benefits of Using VAS for Your Business

Value-Added Services (VAS) in logistics are a range of services that complement the core transportation process, creating additional advantages for you and your customers.

  1. Individual order fulfillment. Tailoring proposals to meet customer needs, such as using special packaging for fragile cargo or checking the functionality and completeness of goods before shipping. This personalized approach helps attract and retain customers, increases satisfaction levels with service, and contributes to a positive company image.
  2. Increasing sales and profits. For example, you can include promotional materials in shipments or use branded packaging. This not only helps attract new customers but also increases loyalty and boosts average order value.

Value Added Services are designed to help companies improve supply chains and enhance customer service.

What VAS does DiFFreight Offer

At DiFFreight, we strive to improve our services to meet the needs of our clients. We are constantly looking for new ways to enhance our service and flexibly respond to your requests. Therefore, we provide a variety of VAS, which we will discuss further.

Assembly of Sets or Kits

We offer assembly and shipment of sets or product kits. This is the perfect solution for:

  • promotional offers to create attractive sets of products and increase sales;
  • orders with multiple items to save time and money, and send all items to customers in one shipment.

We will assemble sets according to your requirements.

Using individual packaging

We understand how important it is to create a positive experience for customers from the very beginning. Therefore, we recommend using your own branded materials for orders.

These can include:

  • branded boxes;
  • logoed bags;
  • individual packaging paper.

Personalized packaging paper will help create a pleasant impression on customers

Beautiful packaging will make your brand more recognizable and help form a positive impression on customers.

Adding Supplementary Materials

We offer printing services for any additional materials necessary for your order. These may include user manuals, promotional materials, or other documents that you consider useful for customers.

They will help create a recognizable brand and emphasize professionalism. Additionally, this approach demonstrates that you care about your products and customers.

We will assist in repackaging goods for resale

We repackage your goods to prepare them for resale or shipment to Amazon FBA.

We carefully inspect the cargo to ensure it is undamaged and ready for repackaging. We will affix labels with necessary information and mark the goods properly.

We use high-quality packaging materials to ensure your goods are securely protected during transportation.

Disposal of Returns or Unsellable Goods

We also offer services for the disposal of goods that are removed from circulation due to being unfit for use or resale. We utilize the most environmentally friendly and safe methods to avoid harming the environment.

The cost of value-added services is calculated based on an hourly rate, which depends on the number of hours spent or the number of employees involved.

At DiFFreight, we understand that each client has unique needs and strive to develop solutions that are perfectly tailored for you. Therefore, please inform us if you have any other requests, and we will do our best to incorporate them into our service.

When choosing a logistics provider with additional services, it is important to have a forward-looking perspective. You need not just a performer of current tasks, but a partner who will be ready to support you on your path to growth and development. That is why DiFFreight is prepared to become your reliable ally in overcoming logistics challenges and contributing to the success of your business.

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